Privacy Policy
How we collect, use and safeguard your information at adaptED.
Last updated: 15 August 2026
1. Introduction
adaptED ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we handle personal information when you use our website, learning companion and related services.
2. Information we collect
We may collect the following types of information:
- Account information: name, email address, school name, grade and contact details you provide when registering or contacting us.
- Usage information: how you interact with the platform, including learning activity, preferences and device information.
- Communications: messages you send us through forms, email or support channels.
3. How we use your information
We use the information we collect to:
- Provide, personalise and improve the learning experience;
- Communicate with you about your account, updates and support requests;
- Understand usage patterns and improve our products;
- Maintain the security and integrity of our Services; and
- Comply with legal obligations.
4. Sharing your information
We do not sell personal information. We only share data with trusted service providers who help us operate the platform, and only where necessary. We may also disclose information if required by law or to protect our rights.
5. Data security
We implement appropriate technical and organisational measures to protect your information. No online service can guarantee complete security, but we work hard to keep your data safe.
6. Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information. To exercise these rights, please contact us through our Contact page.
7. Cookies and similar technologies
We may use cookies and similar technologies to operate the website, remember your preferences and understand how the Services are used. You can manage cookie preferences through your browser settings.
8. Children's privacy
Our Services are designed for high school learners. We encourage parents and guardians to review their children's online activity. We do not knowingly collect more information than is reasonably necessary to provide the educational Services.
9. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.
10. Contact us
If you have any questions about this Privacy Policy or our data practices, please reach out through our Contact page.